STORE RETURN POLICY
Store credit or store exchange only within 30 days of purchase - NO REFUNDS
Must have tags & receipt
Appear unworn, unwashed, not damaged or stained
All women's swimsuit sales are final
All sunglass and watch sales are final
All hard good (i.e. surfboard, skateboards) sales are final
Thanks for shopping! - RD Team
ONLINE ORDER RETURNS
We offer store credit or store exchange minus shipping cost, ONLY on products returned within 30 days of purchase. You must contact us within 30 days of your purchase to alert us of the return via phone 386-423-8532
We recommend that you use your own trackable and insured shipping method for return shipments. Please mail your return to the following address:
Red Dog Surf Shop
801 Florida A1A
New Smyrna Beach, FL 32169
Once you’ve placed your order, our goal is to get your order out the door within 1-3 business days (with the exception of orders placed on Saturdays).
All of our products are shipped via USPS. Generally, domestic orders are received 2-5 days after receiving your tracking number.
We will issue you a tracking number once your package has been boxed and shipped. While you will receive the tracking number immediately, that does not mean you will be able to track your package immediately. You must wait until your package is scanned in by USPS.